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February 27th, 2014

End
 

Microsoft is ending support for Windows XP and Office 2003 on April 8, 2014. If your organization has not started the migration to a modern desktop, you are late and the countdown is on.

To ensure you remain on supported versions of Windows and Office, you need to begin your planning and application testing immediately to ensure you deploy before end of support.

What does end of support mean to you?

After April 8, 2014, there will be NO new security updates, non-security hotfixes, free or paid assisted support options or online technical content updates.

Running Windows XP and Office 2003 when support ends may expose your company to potential risks. Therefore, any computer or server with these software programs installed will be completely exposed to serious hacker attacks aimed at taking control of your network, stealing data, crashing your system, and inflicting a host of other business-crippling problems you do NOT want to have to deal with.

This is such a serious threat that all companies housing financial and medical information are being required by law to upgrade any and all computer systems running XP or Office 2003 because firewalls and anti-virus software will NOT be sufficient to completely protect them.

How do I begin my migration?

Call Divergys today at 281-852-5129 to develop a migration plan for the hardware and software upgrades you need to avoid a serious security risk to your organization and stay competitive.

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February 3rd, 2014

DewayneSign up for our Divergys360 BDR (Backup & Disaster Recovery) Plan by February 28, 2014 and we will give you the FIRST MONTH FREE!  We know that you need and love your data so show your data some love the Valentine’s day and send it offsite to a protect it from fire, flood, hurricane, theft and hardware failures.  Don’t lose everything!  Sign up for our Divergys360 BDR by February 28th and you’ll sleep better at night knowing your data is safe!  Call us today at 281-852-5129.

Current clients – we want to show you some love this Valentine’s Day also!  You’re already showing your data the love but what about your friends and colleagues?  How about showing them some love and referring them to us?  When you refer them to us and they sign up for our Divergys360 BDR in the month of February, we’ll not only give them their first month free, we’ll also give you a $50 credit on your March invoice!  Go to www.divergys.com/about-us/referral-program/ and submit your referrals today.  All of us here at Divergys love having you as a client and thank you for your continued business.

Together

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January 7th, 2014

MicrosoftSupport
 

Microsoft is ending support for Windows XP and Office 2003 on April 8, 2014. If your organization has not started the migration to a modern desktop, you are late and the countdown is on.

To ensure you remain on supported versions of Windows and Office, you need to begin your planning and application testing immediately to ensure you deploy before end of support.

What does end of support mean to you?

After April 8, 2014, there will be NO new security updates, non-security hotfixes, free or paid assisted support options or online technical content updates.

Running Windows XP and Office 2003 when support ends may expose your company to potential risks. Therefore, any computer or server with these software programs installed will be completely exposed to serious hacker attacks aimed at taking control of your network, stealing data, crashing your system, and inflicting a host of other business-crippling problems you do NOT want to have to deal with.

This is such a serious threat that all companies housing financial and medical information are being required by law to upgrade any and all computer systems running XP or Office 2003 because firewalls and anti-virus software will NOT be sufficient to completely protect them.

How do I begin my migration?

Call Dewayne at Divergys today to develop a migration plan for the hardware and software upgrades you need to avoid a serious security risk to your organization and stay competitive. 281.852.5129

90days

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September 5th, 2013

DewayneWe are excited to announce that September 1, 2013 marked our 10th year of being in business and we have you to thank! We invite you to continually check out our website to find:

  • Tips on how to simplify using your IT
  • The latest technology news that’s relevant to your business
  • See what other business owners are saying about us

We appreciate your business and look forward to serving your IT needs for another 10 years and beyond!  We are looking to add a few more businesses to our family and would really appreciate it if they were just like you.  If you have a partner or associate that values their IT as much as you do and would like them to get the same great service you do, please go to our referrals page or give us a call.  The best compliment anyone can give us is to refer other businesses just like yours to us.

Again thank you for allowing us to serve you over the last 10 years, we greatly appreciate it!

Topic Articles
January 31st, 2013

Not only is our Divergys360 BDR very affordable, but it will continuously back up your entire server—including open documents—every [15] minutes so you don’t have to lose a day’s worth of work. Then every night it will automatically back up a snapshot of your entire server offsite to a military-grade data center where it will be kept safe and secure until you need it.

No more swapping tapes or unpleasant surprises that your backups weren’t working, and no risk of being down for days trying to recover data from old tape drives. Plus you’ll gain the peace of mind that your data could be recovered fast in the event of a server meltdown or disaster.

During the month of February we are giving away 10 FREE Data Security & Backup Checks. Contact us today to find out if your data is really being protected in the event of a disaster. Call us at 281-852-5129 to find out about a backup solution you could fall in love with!

Topic Articles
January 31st, 2013

They say breaking up is hard to do; but when it comes to choosing between your old familiar tape drive and risking your company’s data, it should be a no-brainer. Tape drives are notorious for failure — and if you are still swapping out tapes as your only backup source, here are 4 reasons you need to break it off:

  1. Your tape drive is a cheater. Here you are, faithfully swapping tapes and taking them home every day (at least you do most of the time), feeling secure that your data is safe and that you could be back up and running again fast in the event of a disaster, right? Wrong.Your tape drive only backs up your data—the information you have physically typed in; but your software programs, network settings, printer and Internet configurations are NOT getting backed up and cannot be recovered from the tape. That means if your server were to go up in flames (or simply fails) you would have to find all your software disks and authentication codes and REBUILD your server. That task could take several days, costing you a lot of money and lost time.

  2. You could lose an entire day’s worth of work. Ever lose an hour’s worth of work or a document because Word crashed? Now imagine losing an ENTIRE DAY’S worth of work. Frustrating, huh? Since tape drives can’t perform open file OR continuous backups, if your system crashes at the end of the day, all the documents, entries and work you (and your entire staff) completed that day are toast. And if Murphy’s Law applies, that would be the day you hammered through a grueling 30-page report. Newer virtual backup systems will take a snapshot of your server every 30 minutes, saving your work from going into Never-Neverland. Plus, if you leave files open at night when you leave for the day (and we all do that occasionally), it will back up those files too.

  3. Your tape drive will abandon you when you need it most. You can only retrieve the data from your tape with a compatible tape drive. If you have had your tape drive more than 2 years, it may be a phased out model, no longer available to order. This could mean that when you need to recover your data, you are unable to, even if the data is there.

  4. You can’t trust a tape drive. Tapes have an average failure rate of 100%—they all fail, it’s just a matter of when, not if. Plus, you have to remember to swap out tapes every day, which leaves room for human error.

The bottom line is this: Tape drives are antiquated, and they’re an incredibly unpredictable way of backing up your company’s data. That’s why we urge all our clients to “break up” with their old tape drives and upgrade to Divergys360 BDR.

Topic Articles
November 28th, 2012

Christmas is just around the corner and it seems to get here faster and faster each year. Christmas ads for Black Friday and Cyber Monday make it seem like technology gifts are the way to go again this year. If you have any questions at all about that special technology purchase, please feel free to give us a call at 281-852-5129, we’d be happy to answer them for you. We all seem to get a little wrapped up in the whole spending spree whirlwind at this time of year and lives usually get a lot busier! Please take time to slow down and enjoy this time with your family and remember the reason for the season. This also seems to be the time people reflect on their accomplishments and failures. While you are reviewing your personal and business goals keep in mind that we are always here and happy to assist you.

We are here to help and our goal is to help you and your business succeed by finding ways to improve your business, increase employee productivity and helping you become more profitable.

I would like to take this opportunity to personally thank all of our valued clients for giving us the opportunity to continually earn your business each and every day! Without you we would not be where we are today and we greatly appreciate all your confidence and support over the last 9-1/2 years!

So from our family to yours, we wish you a very merry Christmas and a prosperous New Year!

Topic Articles
October 1st, 2012

Dewayne Chappell Honored in Fifth-Annual MSPmentor 250

Managed Services Provider (MSP) List Honors Top Executives, Entrepreneurs and Experts

Dewayne Chappell, President & CEO of Divergys, LLC was selected for Nine Lives Media’s fifth annual MSPmentor 250. The global list identifies the world’s leading managed services provider (MSP) executives, entrepreneurs, experts, coaches and community leaders. The MSPmentor 250 is available now at http://www.mspmentor.net/250

This year’s expanded MSPmentor 250 coverage includes Locked In the NOC (Network Operations Center) – a definitive list of MSP hall of famers. Locked in the NOC honorees played a central roll in building the MSP industry.

Want to know more, click here

Topic Articles
August 29th, 2011

Having the right kind of email system in place can do wonders for increasing productivity, especially for people on the go. It’s important to note the distinctions and feature differences of the email systems available to you, so you can be sure that what you’re using is the most efficient and cost-effective solution.

Whether you work from an office or are productive while on the go, email most likely plays a big factor in the way you go about your business. Unbeknownst to many, some types of email systems have certain limitations that by extension can also limit the level of productivity of your business, and especially for people in the organization who must also work while out in the field.

One major issue for many people is synchronicity. Many people need their emails to be accessible on their mobile phones, PDAs, or other mobile devices, and they need them to be properly synchronized with their desktop workstations. The need to constantly update conversations and email threads from mobile devices to desktops with certain types of email can prove to be tedious and unproductive– and some email system types don’t include this ability at all.

Depending on the way you use your email, especially when on the go, having full access and full control of your account can define how productive you and others in your organization can be. Besides providing a much better degree of synchronization and integration with mobile devices, certain types of email systems also have features for sharing and collaboration features that allow you to set schedules and share files from your mailbox, as well as central storage for emails that allows you to access your account seamlessly with any mobile device, regardless of where you are located.

Of course, having a full-featured email system might not be best for everyone. The key is to know whether adapting a more bare-bones system is cost-effective for your business (especially in the long run). Sometimes the top of the line may be needed, and sometimes all you need is a bit of tweaking on your less fully featured system. Not sure which is best? Call us and we’ll be glad to sit down with you and assess what kind of email system is best suited for you and your business.

Published with permission from TechAdvisory.org. Source.
Topic Articles
August 24th, 2011

The proliferation of websites and social media tools is making the job of monitoring what’s being said about you online increasingly difficult to do. But you need to somehow make sense of the sea of information available in these online tools, because depending on what’s being saidit can have either a helpful or a damaging effect on your reputation or your business. Here are some tools to help you.

Besides your own eyes and ears, there are plenty of toolsfor free or for a priceavailable to help you monitor your presence online. The simplest of these is your familiar search engines such as Google or Bing. By simply searching online, you can find where your name or your company’s name appears in various websites. With Google in particular, you can set up “alerts” which will email you when a specific word or term appears in their website index.

What words or terms should you use? Start with your name, or your company name, then try the name of your products and/or services, and maybe even the names of your employees, directors, and other stakeholders. It might also be helpful to search for the competition as well. As results come in you can refine your search by expanding or narrowing the scope of terms you would like to search or be alerted on. If you want to be able to search across all different search engines and not just one or two, you can use Monitor This.

Next you can use specialized website or social media monitoring tools to search only specific sites or services as opposed to the entire Internet. One example is Greplin, which allows you to search all of your accounts or accounts that you own. This is very helpful to be able to execute highly filtered searches on specific information in your Facebook, Twitter, or LinkedIn accounts, or your blog. Another option is Rollyo, which allows you to set up your own specialized search engines that cull content from public or open websites of your choosing.

Other more generalized tools include RSS feed readers—which allow you to consume news or information feeds from news sites or blogs. Examples include Newsgator.com, Bloglines.com, Google Reader or Pluck.com. Other generalized tools include those that monitor specific newsgroups or message boards like BoardReader.com, ForumFind.com, Big-Boards.com, BoardTracker.com, iVillage, Yahoo Message Boards, and MSN Money. Still others track changes to content of specific sites (Copernic Tracker, Website Watcher and WatchThatPage.com), as well as their domain information (DomainTools.com and BetterWhois.com).

The really interesting new services actually give you an explicit idea of the status of your reputationespecially if you are a relatively well known name or your business has an established brand. In this category are sites like Amplicate, which monitors general feelings or impressions about brands, businesses, or services; Klout, which tries to measure the influence of individuals based on their social interactions; and SendLove.to, which focuses on celebrities and media personalities.

There are literally dozens more tools you can use to monitor and manage your reputation online. To find out more, a great resource is here at the Duct Tape Marketing blog. If you have any additional suggestions, feel free to let us know!

Published with permission from TechAdvisory.org. Source.
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