Divergys360
Designed to reduce your costs, increase your profits and mitigate your business risks all for a fixed monthly fee - Divergys360 allows you to focus on running your business not your technology.
Divergys delivers proactive IT services through our flat rate Divergys360 Service Plan. Designed to reduce your costs, increase your profits and mitigate your business risks, we partner with you as your Virtual CIO and IT Department, allowing you to focus on running your business, not your technology.
Our relationship begins with evaluating your current state of technology, including infrastructure, hardware and line-of-business applications and Vendors. We work with you to identify your critical business processes, pain points and vulnerabilities, and perform a Network Assessment to determine your business risks. Completing this process allows us to design a Technology Plan that aligns with your long-term business goals.
We become an extension of your business, and true Partner. Because our Divergys360 Service Plan is based on a flat monthly fee allowing you the ability to budget your IT costs annually, we assume both the financial and technical risks in our relationship, fueling our commitment to continuously identify and deliver solutions that improve your efficiencies and reduce downtime – as a true Partner should. Here's what's included in our flat rate Divergys360 Plan:
Managed Services
- 24x7x365 Network Monitoring
- Over 255 Events/Services Monitored
- Critical Services Automatically Restarted
- Patch Management
- Spam Control & Content Filtering
- Immediate Alerting
- Automated Trouble Ticket Generation
Flat Rate IT Services
- Support Your Entire Organization Remotely
- Unlimited Phone Support
- Unlimited Remote Support
- State of the Art Trouble Ticketing System
- Automated Escalation Process
- Unlimited On-Site Support
Professional Services
- Technology Solution Design
- Proof of Concept Lab Testing
- Project Management
- On-site Implementation
- Disaster Recovery Planning & Response
- Off-Site Backup
Vendor Management
- Management of All Technology Relationships
- Telecom, LOB Applications, ISPs, Phone Systems, Faxes, Scanners, Copiers, Software and Peripherals
- Single Point of Contact For All Technology Vendor Issues
At Divergys, we are your IT department and trusted advisor!
Contact us today to learn more!
Divergys handled 2 server hardware issues that "DID NOT" result in catastrophic failures.
- President, Houston Highway Credit Union
Divergys, LLC
80 Wilson Road, Suite B
Humble, Texas 77338
T. 281-852-5129
F. 713-583-8966
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