Customer service can make or break your business’s reputation. Your customers expect quick, efficient, and helpful responses, and not always during regular business hours. This is where AI chatbots in customer service ...
Digital transformation is more than a buzzword. It becomes a powerful shift helping small and medium-sized businesses (SMBs) compete, grow, and thrive. The benefits of digital transformation more than justify the effort ...
Your employees might be the biggest cybersecurity risk in your business – and not just because they’re prone to click phishing e-mails or reuse passwords. It’s because they’re using apps your IT ...
If I asked you to name the biggest cybersecurity threats in your office, you’d probably say phishing e-mails, malware or weak passwords. But what if I told you that your office printer ...
Planning a vacation this year? Make sure your confirmation e-mail is legit BEFORE you click anything! That’s right, summer is right around the corner and cybercriminals are exploiting travel season by sending ...
A client recently asked me, “What mistakes do you see business owners making the most when it comes to IT and cybersecurity?” Oh, where to begin… After years of working with businesses ...
In today’s digital-first world, cybersecurity isn’t just another item to check off your to-do list. It’s the backbone of your business’s survival. Without it, it’s just a matter of time before something ...
If you own a business, keeping your networks and data safe can feel like an endless game of Whack-a-Mole. Hackers never seem to rest, and this time, they’ve set their sights on ...
If building a tailored AI-powered assistant seems out of reach, Oracle’s newly launched AI Agent Studio may be what you’re looking for. The new platform allows businesses to create, manage, and deploy ...
If you or your employees use WhatsApp, you should be aware of a recent security vulnerability that could put your company at risk. The WhatsApp security flaw allows hackers to control devices ...
What You Should Expect To Pay For IT Support For Your Small Business (And How To Get Exactly What You Need Without Unnecessary Extras, Hidden Fees And Bloated Contracts)
