Samantha Hutchison CFO - Brookstone
A Significant Improvement In Level Of Service and Responsiveness
We recently moved our IT consulting relationship to Divergys after 11 years with our previous provider. Changing any long term relationship creates a level of anxiety, and that’s never more true than when it’s your IT provider. It was apparent from the outset there was no cause for concern. The transition, which included an email migration, was nearly seamless and in less than 60 days we were fully onboarded, our servers and workstations were properly secured, and we have begun making improvements to our systems, processes and protocols based on Divergys’ recommendations. Our staff of 60 plus employees have experienced significant improvement in the level of service and responsiveness. We look forward to having a partner in Divergys helping us strategically design and implement our technology plan for today and for the long term!
Kim Spurlock Owner - Spurlock & Associates P.C.
I Recommend Divergys To Anyone Who Wants Their Systems To Just Work
"I chose Divergys 11 years ago to help me with my growing business. They have been there for anything I have needed over those past 11 years, including going from 3 employees to 25 employees. The personalized service is what keeps me with Divergys. I get a phone call back in short order and a solution to any problems in short order as well. Not to mention – my server and computers continually run smoothly. I recommend Divergys to anyone who inquires about an IT firm or Managed Services, there’s just no other comparable option out there in my opinion. Having them on the team has given me a real comfort level I never want to lose. I can trust that they have my data backed up and monitor us to keep us from having downtime."
Kathy Caves Accountant/Office Manager - Lake Houston Area Chamber of Commerce
Divergys Always Goes The Extra Mile
"Divergys responds quickly to all of our calls and we’re immediately notified, no matter what time, if there is a problem. Divergys’ timely response and knowledge when we have computer issues is second to none and they are always willing to go that extra mile, even calling Comcast for us when there is an Internet outage so we don’t have to."
Dr. Susan Lunson Owner - Susan E. Lunson, DDS
Divergys Gives Me Peace of Mind
"If you are looking for professional, experienced, attentive IT support, Divergys is the real deal! You can get off the fence now! Divergys understands that I don’t understand how all my systems work and they don’t make me feel like my questions are stupid or insignificant. The single biggest benefit my company has received since moving to Divergys is peace of mind. I never have to worry if every detail is covered with Divergys' Managed Services. I can now just do my job and they do theirs, they just handle it!"
Shaun Dean CFO - Joslin Construction
They Have Really Helped Our Company Grow
"I always took the cheap approach when it came to IT. I'd just try to fix it myself and did not see what that was costing us. It got to a point where doing the IT work wasn’t the highest or best use of time, and I finally came to realize it was actually CHEAPER to go with Divergys than to try and save some money doing it ourselves. I like that we can just call or email a ticket to Divergys to instantly get the support we need. Since hiring Divergys 7 years ago, we have come to find them an invaluable extension of Joslin Construction and an important part of our team, our growth and our ability to serve our clients. I have been able to step away from being the go to person for all computer items and have been able to focus my time on being the best CFO I can be, utilizing my talents where I can help the company prosper. In that respect, and many others, I can honestly say that Divergys has really helped our company grow."
Christopher M. Brown Owner - Brown & Company PLLC
"With Divergys' flat rate IT services, I have peace of mind and can focus on running my business, not my network."
Kory Guevara Office Manager - Susan E. Lunson, DDS
"I no longer spend my time trying to figure out problems. I let the professionals at Divergys handle any technical issues."
Katy Weirich Owner - K&S Sportswear
"I know that each need I have will be taken care of with the utmost integrity and care without wasting time."
Ralph Dumoit Vice President - LSS Digital
Divergys IS Your Best Choice For IT Managed Services
"Up until April 2015, LSS Digital-Houston limped along with regards to IT support. Our eldest son was our IT specialist and he was very good at it. But then he married, changed employers, purchased a second home and became the father of twin girls. Gone were the hours that he could afford to spend on LSS Digital’s needs for support. We found Divergys, interviewed both owners more than once, checked references, requested their plans for our review, and finally concluded a satisfactory first 12 months agreement that we collectively believed would work for LSS Digital and Divergys. We renewed that agreement in April 2016! Divergys strives to bring quality on demand service to their clients. They are a fine group of professionals and they are a pleasure to know and work with and they have never disappointed us. We simply put our trust in their abilities and it all works so smoothly!"
CFO/Financial Controller Omni Metals Inc.
You Can’t Go Wrong With Divergys
"If you want to have peace of mind from a very professional IT company, you can’t go wrong with Divergys. Divergys takes the worry out of having our systems go down or something catastrophic happening with their backup and disaster recovery system along with offsite cloud storage to ensure that we are covered in protecting our electronic information and Divergys does this very well. The response time from and the people at Divergys are excellent and they typically handle any of our issues within the same hour depending on the situation. We are a growing company and are confident that with Divergys we will have the technology needed now and in the future."
Practice Manager Kingwood Neurology & Sleep, P.A.
We Would Be Lost Without Divergys
"Here’s what I would say to someone on the fence about choosing Divergys as their IT Firm: What kind of doubts are you having about Divergys? What’s the response rate of these other IT companies you’re looking at? Do they respond to, if not resolve a ticket within the hour? Will they or can they service all of your equipment? Will they work directly with your other vendors? Well Divergys can provide all that along with excellent customer service and they’re a local company – giving back to the community and all. They will definitely bend over backwards to provide the exact service you are looking for. I would be lost without them. Here, I have their number, give them a call!"
Office Manager Rapant McElroy & Associates
"I must say I have enjoyed working with all of you at Divergys thru the years and appreciate that you have tolerated my lack of technical knowledge and extreme lack of interest in learning it. Divergys has helped me out of more than one computer mess and I’m most appreciative! So thank you for being patient, kind and so easy and enjoyable to work with!"
Administrator IOF United Methodist Church
"Divergys gives us complete customer satisfaction and worry free network capabilities."
President Houston Highway Credit Union
"Divergys handled 2 server hardware issues that "DID NOT" result in catastrophic failures."
Firm Administrator Spurlock & Associates P.C.
"Immediate response to our issues!"
Office Administrator FPA Legal Defense
"Divergys provides prompt turnaround of solutions to computer and network problems."
Owner Johnson Enterprises
"When we moved our office – Great service & got us up and running in no time."
Administrator Humble Area Assistance Ministries
"I love being able to email service requests and the service is usually done within the hour."
VP of IT National Specialty Alloys
"Peace of Mind - We've got a help line for those situations where outside assistance is needed."