A Significant Improvement In Level Of Service and Responsiveness

We recently moved our IT consulting relationship to Divergys after 11 years with our previous provider.  Changing any long term relationship creates a level of anxiety, and that’s never more true than when it’s your IT provider.  It was apparent from the outset there was no cause for concern.  The transition, which included an email migration, was nearly seamless and in less than 60 days we were fully onboarded, our servers and workstations were properly secured, and we have begun making improvements to our systems, processes and protocols based on Divergys’ recommendations.  Our staff of 60 plus employees have experienced significant improvement in the level of service and responsiveness.  We look forward to having a partner in Divergys helping us strategically design and implement our technology plan for today and for the long term!

Samantha Hutchison Samantha Hutchison CFO - Brookstone

Divergys Has Patience And I Would Recommend Them To Anyone

Logan did a great job untangling my issues. He has great patience and I would highly recommend Divergys. I've dealt with Tom, Michael and Logan and all have been highly professional. I would be happy to recommend Divergys to anybody.

Andrew Richardson Andrew Richardson Consultant - Brookstone

We are glad to have them on our team.

Divergys takes time to meet and talk with us about our needs so they can understand our business in order to provide solutions to business challenges.  Their team is very responsive to our support requests and keep us productive.

During a recent tax season we experienced some serious challenges with our software. Following that Divergys researched and worked with us to find a new solution so we will be problem free during the next tax season.

We are glad to have them on our team.

Edie Broussard, CPA

Divergys is the reason we never worry about technical issues!

As always, the folks at Divergys like Eduardo, enable us to better focus on our clients and business by turning our technology issues into non-issues.

Chuck DeBenon DeBenon Broussard LP

I Recommend Divergys To Anyone Who Wants Their Systems To Just Work

"I chose Divergys 11 years ago to help me with my growing business. They have been there for anything I have needed over those past 11 years, including going from 3 employees to 25 employees. The personalized service is what keeps me with Divergys. I get a phone call back in short order and a solution to any problems in short order as well. Not to mention – my server and computers continually run smoothly. I recommend Divergys to anyone who inquires about an IT firm or Managed Services, there’s just no other comparable option out there in my opinion. Having them on the team has given me a real comfort level I never want to lose. I can trust that they have my data backed up and monitor us to keep us from having downtime."

Kim Spurlock Kim Spurlock Owner - Spurlock & Associates P.C.

Divergys Always Goes The Extra Mile

Divergys responds quickly to all of our calls and we’re immediately notified, no matter what time, if there is a problem. Divergys’ timely response and knowledge when we have computer issues is second to none and they are always willing to go that extra mile, even calling Comcast for us when there is an Internet outage so we don’t have to.

Kathy Caves Kathy Caves Accountant/Office Manager - Lake Houston Area Chamber of Commerce

Divergys Gives Me Peace of Mind

"If you are looking for professional, experienced, attentive IT support, Divergys is the real deal!  You can get off the fence now!  Divergys understands that I don’t understand how all my systems work and they don’t make me feel like my questions are stupid or insignificant.  The single biggest benefit my company has received since moving to Divergys is peace of mind.  I never have to worry if every detail is covered with Divergys' Managed Services.  I can now just do my job and they do theirs, they just handle it!"

Dr. Susan Lunson Dr. Susan Lunson Owner - Susan E. Lunson, DDS

They Have Really Helped Our Company Grow

"I always took the cheap approach when it came to IT. I'd just try to fix it myself and did not see what that was costing us. It got to a point where doing the IT work wasn’t the highest or best use of time, and I finally came to realize it was actually CHEAPER to go with Divergys than to try and save some money doing it ourselves. I like that we can just call or email a ticket to Divergys to instantly get the support we need. Since hiring Divergys 7 years ago, we have come to find them an invaluable extension of Joslin Construction and an important part of our team, our growth and our ability to serve our clients. I have been able to step away from being the go to person for all computer items and have been able to focus my time on being the best CFO I can be, utilizing my talents where I can help the company prosper. In that respect, and many others, I can honestly say that Divergys has really helped our company grow."

Shaun Dean Shaun Dean CFO - Joslin Construction

They make sure every issue is completely resolved before ending a call

"Divergys provides us with great service and makes technology make sense, even to non-technical people. We have worked with Divergys for years and really rely on them to keep us up and running. We have little to no down time because of their fast and efficient solutions. We really appreciate all they do for us and would highly recommend their services."

Tricia Green Tricia Green President
Paragon Logistics

Divergys not only saved my software but also my mothers bank account.

"I wish everyone had the opportunity to go through the Cybersecurity training that Divergys provides, that way my mother-in-law could have avoided nearly losing all the money in her checking account. I have a real appreciation for the training my staff has had the opportunity to receive. The training that our staff has had with Divergys, has reduced the incidents of breaches to zero."

Robert Zvanut Robert Zvanut President
PMI Sales and Marketing

 Divergys gives you one less thing to worry about. 

"With Divergys' flat rate IT services, I have peace of mind and can focus on running my business, not my network."

Christopher M. Brown Christopher M. Brown Owner - Brown & Company PLLC

I am comforted knowing that our system is always backed up.

"I no longer spend my time trying to figure out problems. I let the professionals at Divergys handle any technical issues."

Kory Guevera Kory Guevara Office Manager - Susan E. Lunson, DDS

Divergys is your first responder for IT 

"I know that each need I have will be taken care of with the utmost integrity and care without wasting time."

Katy Weirich Katy Weirich Owner - K&S Sportswear

Divergys IS Your Best Choice For IT Managed Services

"Up until April 2015, LSS Digital-Houston limped along with regards to IT support. Our eldest son was our IT specialist and he was very good at it. But then he married, changed employers, purchased a second home and became the father of twin girls. Gone were the hours that he could afford to spend on LSS Digital’s needs for support. We found Divergys, interviewed both owners more than once, checked references, requested their plans for our review, and finally concluded a satisfactory first 12 months agreement that we collectively believed would work for LSS Digital and Divergys. We renewed that agreement in April 2016! Divergys strives to bring quality on demand service to their clients. They are a fine group of professionals and they are a pleasure to know and work with and they have never disappointed us. We simply put our trust in their abilities and it all works so smoothly!"

Ralph Dumoit Ralph Dumoit Vice President - LSS Digital

Divergys makes it possible to truly focus on building the business OF YOUR dreams!

Divergys has taken care of my network and computers for over 15 years, allowing me to focus my time on my business without having to be bothered about IT issues. When computer, software, network, or internet connectivity problems occur, which they do, the Divergys team is right on top of the issue and resolves problems quickly and professionally. The services they provide my business translate to one less distraction in my busy day to day schedule, and the peace of mind that results from that makes my life as a business owner easier. When our team needs help, the Divergys team is there for us one hundred percent. What more can one ask?

Susan Rapant Susan Rapant, MA, CRC, CDMS, CCM,CVE, ABVE/D Vocational Rehabilitation Consultant
Rapant-McElroy & Associates, LLC
Vocational Rehabilitation and Consulting

Divergys puts family first and Supports your business in more ways than one

For many years Divergys took care of my mom and dad’s computer needs. When I came on board with our business in 2014, Divergys remained as my go to for all my IT needs.

We recently had to replace several computers and Divergys came in and made the transition easy and painless for us.

Oh, and by the way, they’re not just a vendor for us, they are also a customer, love that! Thanks, Divergys, for all you do.

Brittney Mittag Brittney Mittag K&S Sportswear

We have used Divergys for many years and they have taken great care of us.

Not that long ago we decided to go on a full contract and that was helpful in many ways. Employees actually have less down time and all equipment (desktop, printers, scanners, network, etc...) are in sync so it works together better. It freed me up to do my business duties rather than our internal IT issues that I would regularly handle and not nearly as well.

I am glad to have Divergys onboard to watch over and handle our IT needs so I can focus on business.

Kevin Sells Manager
Alpha Painting

We Would Be Lost Without Divergys

"Here’s what I would say to someone on the fence about choosing Divergys as their IT Firm: What kind of doubts are you having about Divergys? What’s the response rate of these other IT companies you’re looking at? Do they respond to, if not resolve a ticket within the hour? Will they or can they service all of your equipment? Will they work directly with your other vendors? Well Divergys can provide all that along with excellent customer service and they’re a local company – giving back to the community and all. They will definitely bend over backwards to provide the exact service you are looking for. I would be lost without them. Here, I have their number, give them a call!"

Practice Manager Kingwood Neurology & Sleep, P.A.

Multi-factor Authentication is Necessary

I was not a big fan of using multi-factor authentication.

I felt it was a waste of time and source of frustration.

I soon began to realize that because of the environment we live in today that multi-factor authentication is not only a good thing, but it is necessary to protect yourself and your company from attackers.

Everywhere you go on the web these days you are required to use some form of multifactor authentication.

I’m still not sure I like it, but I know we need it and I am glad Divergys got us on it.

Stan Leslie Lescon Plumbing

Divergys not only services our every need, they also teach you things you never thought you needed to know! 

"I must say I have enjoyed working with all of you at Divergys through the years and appreciate that you have tolerated my lack of technical knowledge and extreme lack of interest in learning it. Divergys has helped me out of more than one computer mess and I’m most appreciative! So thank you for being patient, kind and so easy and enjoyable to work with!"

Office Manager Rapant McElroy & Associates